Frappe Customers

United Arab Emirates

Inspired Holding Group

Overcoming operational challenges in retail, services, and manufacturing through digital integration

About

Inspired Holding Group

Inspired Holding Group (IHG) is a Dubai-based company with over 28 years of market excellence. Specializing in various sectors including lighting, electrical automation, digital signage and furniture IHG integrates the latest developments in the Internet of Things (IoT) to provide innovative solutions. The company has a significant global presence, exporting products to over 43 countries across the MENA region, South-East Asia, and the Indian subcontinent. IHG's commitment to innovation and quality has positioned it as a leader in its industry.

Apps implemented

ERPNext

HR & Payroll

Industry

Manufacturing

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

IHG faced multiple operational hurdles across retail, services, and manufacturing due to a lack of integrated systems. Managing a huge item catalog with detailed specification sheets without real-time consolidated visibility led to inefficiencies and increased costs. Despite having a strong workforce, the lack of digital integration across companies and teams further exacerbated these issues. The manufacturing process failed to produce accurate COGS, real-time reporting was absent, and the complex HR process took roughly nine days to process salary slips. Additionally, there was no biometric integration for accurate overtime calculation.

Benefits

Deploying ERPNext as a monolith significantly improved item and product catalog management. Custom Frappe APIs were built to facilitate seamless product catalog propagation to third-party services. The integration of biometric systems and customization of the HR module enhanced the management of overtime, late hours, and air ticket accruals. Inter-company transactions were automated, and a custom price and discounting module was implemented for retail operations. Additionally, an Android app was developed for warehouse management, custom reports were created, and technical knowledge was successfully transferred to the IT team, resulting in streamlined processes and improved operational efficiency.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

Achieved real-time consolidated reporting, leading to better business decisions.
Enhanced compliance and efficiency in inter-company processes.
Improved accuracy in inventory management and product catalog management.
Significantly increased HR department efficiency, reducing a 9-day process to 1 day.
Overall reduction in man-hours through digitization, integration, and automation, enabling the IT team to independently expand the system as needed.

"QCS & Frappe are one of the most important partners of our company, helping us organise & maintain our most important tool, ERPNext“

Althaf

CEO

View full story

Implemented by

Quark Cyber Systems FZC

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story